⚓︎ PREMIER INDONESIAN VESSEL AGENCY
Tiga Bahtera
Service
We act as the trusted link between ship owners, operators, charterers, and port authorities, ensuring every vessel call is handled with precision, transparency, and care.
DEDICATED VESSEL AGENCY
About Tiga Bahtera Service
We are a highly dedicated vessel agency company fully committed to delivering seamless, integrated maritime support services across strategic ports and regions.
Acting as a trusted link between ship owners, operators, charterers, and port authorities, we ensure every vessel call is handled with high precision, transparency, and care.
Our strength lies not only in our reliable operational capability, but in our core philosophy: we treat every vessel as our own and build strong, long-term partnerships with each of our clients.
ALIGNING OUR STANDARDS
Our Vision & Mission
GUIDING OUR DAILY BOARDING OPERATIONS AND PARTNERSHIP POLICIES
Our Vision
"To become the preferred and reliable maritime agency partner of choice, recognized globally for operational excellence, uncompromising integrity, and innovative service solutions in the shipping industry."
Our Mission
To provide efficient, accurate, and timely vessel agency services to minimize port turnaround time.
To safeguard and champion our clients’ interests at every stage of port operations professionally.
To continuously improve through the adoption of new technologies, insights, and team competency development.
To build sustainable, long-term partnerships based on mutual trust and peak performance.
WHAT WE DO
Primary Service Offerings
We deliver vessel and ship agency services designed to support smooth port operations and minimize comprehensive vessel turnaround time.
Full Vessel Agency Services
Comprehensive agency representation for all types of vessels, ensuring smooth port stays and prompt dispatch.
Port Clearance (Inward & Outward)
Handling all statutory documentation and customs procedures for seamless legal entry and departure.
Coordination with Port Authorities & Terminals
Bridging communication with key stakeholders to optimize berthing priorities and streamline turnaround times.
Crew Change & Crew Assistance
Managing efficient crew rotations, transit logistics, visa processing, and medical welfare assistance.
Husbandry Services
Providing essential ship supply, technical support, maintenance, and auxiliary services during port calls.
Bunker & Fresh Water Arrangements
Coordinating high-quality bunkering, fuels, and clean fresh water supplies with tested operators.
Surveyor & Inspection Coordination
Arranging independent marine surveyors and classification inspections to safeguard vessel integrity.
Documentation & Regulatory Compliance
Accurate document compilation aligned perfectly with international standards and Indonesian maritime laws.
OPERATIONAL MINDSET
Why Maritime Operators Choose Us
What sets us apart is not just what we do, but how we do it.
01 // VALUE
Proactive Communication
We anticipate potential issues before they arise and keep our clients and operators fully informed at every stage of the vessel's call.
02 // VALUE
Strong Local Expertise
Our dedicated agents possess profound knowledge of regional port procedures in Indonesia, working smoothly while maintaining top-tier global standards.
03 // VALUE
Reliability Under Pressure
We understand that shipping never sleeps. Our field teams remain fully responsive and highly solution-oriented, 24 hours a day, 7 days a week.
04 // VALUE
Client-Centered Approach
We meticulously customize our agency, crew change, and husbandry services to match the specific commercial and operational schedules of each client.
TEAM EXPERTISE
Our Professional Team
We consist of various backgrounds related to marine operations, from certified Master Mariners to maritime law specialists, working in the shipping industry for more than 10 years.
HQ TEAM ( JAKARTA)
ME
Mohammad Emraldi
DIRECTOR
IN
Capt. Ivan Noor Setiya Indra
CHIEF OPERATIONAL OFFICER
MM
Mario Mandang
CHIEF LEGAL & MARKTEING OFFICER
FR
Fernanda Rizky
HEAD OF OPERATION
BW
Bellatrix Wulansari
FINANCE
FA
Fauziah
Administration
BRANCH TEAM
EP
Eko Pramono
BRANCH MANAGER
AH
Abdul Hamid
SUPERVISOR OPS
DS
Dhany S. Pramono
OPERATIONAL STAFF
SG
Singgih
OPERATIONAL STAFF
GET IN TOUCH
Contact Information
Our headquarters is located in Jakarta. Reach out to our 24/7 port agents for urgent service arrangements, crew change coordination, or PDA requests.
HEADQUARTERS ADDRESS
Tiga Bahtera Service
RPX Center Building, 12th Floor, Jl. Ciputat Raya No. 99, Jakarta 12310, Indonesia